Home Watch Surprise

Home Watch FAQ for Surprise, AZ

You Asked. Here Is the Short Answer.

Plans

How many visits a month do I need?

One a month suits a newer, lower risk house. Two a month fits most homes with a pool, landscaping, or monsoon exposure. Four a month is for older homes, high value homes, or owners who want the tightest coverage.

Does the smaller plan get a shorter checklist?

No. Every plan gets the full checklist. You are choosing how often we come, not how much we check.

Am I locked in?

No. There is nothing long term to sign. Extras like the storm check can be added or dropped with 30 days notice.

What does it cost?

It depends on the plan and the size of the house. You get the number on the phone, not a range on a website.

What happens on the first visit?

We walk the house together, record a baseline of how everything looks, and collect keys and access codes. Every visit after that gets measured against the baseline.

Inside the House

Why do you run the faucets and flush the toilets?

A drain that sits unused dries out its P trap, and the water in that trap is what keeps sewer gas out of the house. Running every sink and shower and flushing every toilet keeps the traps full.

What temperature do you leave the house at?

Our standard hold is 85 degrees. If your A/C technician wants a different number for your system, tell us and we will hold that one.

Do you look for scorpions?

Every visit includes a visual scan for scorpions, rodents, and other pests. We report what we see. Treatment stays with your pest company.

Do you fix what you find?

Home watch is inspection. We find it, document it, and tell you. If you want, we can meet your contractor at the house and stay while they work.

Will I get photos?

You get a notice when we arrive, a notice when we leave, and the completed checklist. Whatever needs a closer look comes with photos.

Surprise Specifics

I live behind a gate. How does access work?

We sort it out at the first walkthrough, whether your community uses a guest list, an entry code, or a remote. A staffed gate like the one at Sterling Grove runs differently than a keypad, so we set it up once and it works on every visit.

My house is brand new. Does it need watching?

New houses have their own problems, like settling cracks, grading that sends water the wrong way, and fixtures nobody has used hard yet. Catching them early gives you a dated record while the builder warranty may still cover the fix.

What does all the construction dust do?

Surprise is still building, and fine dust settles into pool water, window tracks, and outdoor A/C units. We note the buildup so you can schedule cleaning.

Do you check after monsoon storms?

Add the storm check and we inspect the outside of the house the day after a major storm. The official monsoon window opens June 15 and closes September 30.

The house is for sale or between tenants. Do you cover that?

Yes. Vacant homes, homes on the market, and new builds waiting on move in get the same checklist, and we can meet inspectors and agents at the door.

The Company

What coverage do you carry?

We carry all three. We are licensed, bonded, and insured.

What happens to my keys and codes?

We collect them at the first walkthrough, and they stay with our team for the length of your service.

Still Have a Question?

Call it in and you will get a direct answer.

Call (623) 777-8644